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Find answers to common questions about our products, orders, shipping and after-sales service. Can't find what you need? Contact us directly.

FAQs - KIDE Off-Road Vehicle
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Product Questions

What types of off-road vehicles do you manufacture?

We specialize in ATVs, electric ATVs, UTVs, electric UTVs, dirt bikes and electric bicycles. Our product range covers engine capacities from 110CC to 400CC for gasoline models, plus full electric series for eco-friendly options.

Can I get samples before placing a bulk order?

Of course, we are honored to offer you samples for quality checking. Sample orders help you evaluate our product quality, craftsmanship and performance before committing to larger quantities.

What engine capacities are available for your ATVs and UTVs?

Our ATV series includes 125CC, 150CC, 200CC and 250CC models. Our UTV series covers 150CC, 200CC, 250CC and 400CC. For dirt bikes, we offer 110CC, 125CC, 140CC and 160CC options.

Order & Shipping

What's the delivery time for an order?

It usually takes about 25 working days to produce an order from MOQ to 40HQ container. The exact delivery time might vary depending on order quantity, model complexity and current production schedule.

Can I mix different models in one container?

Yes, different models can be mixed in one container. However, the quantity of each model should not be less than the MOQ (Minimum Order Quantity) for that specific model.

What is your Minimum Order Quantity (MOQ)?

MOQ varies by model. Please contact our sales team with your specific requirements. We are flexible and willing to discuss order quantities based on your market needs and business scale.

After-Sales Service

What's your warranty policy?

We offer different warranty periods for different products and components. Engine parts, electrical systems and frames have varying coverage periods. Please contact us for detailed warranty terms specific to your order.

Do you provide spare parts support?

Yes, we maintain a comprehensive spare parts inventory for all our models. We recommend ordering a spare parts package with your initial order to ensure quick local maintenance and repairs.

Customization

Can I customize my own logo on the vehicles?

Yes, OEM/ODM services are available. Please contact us to discuss your branding requirements. We can apply your logo, custom colors and specific configurations. Minimum quantity requirements apply for customization orders.

Can you customize vehicle specifications?

Yes, we support customization of colors, decals, seat materials, tire types and certain technical specifications. Our R&D team will evaluate feasibility and provide solutions tailored to your market regulations and customer preferences.

Still Need Help?

CONTACT OUR TEAM

Couldn't find the answer you were looking for? Our support team is ready to assist you with any questions about products, orders, or partnership opportunities.

Contact Person

Wang

Address

No.2 Baihe Road, Wenzhou Industrial Zone, Wuyi, Zhejiang, China

Send a Message

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